Listen captures local sentiment from news, social media, events and surveys — then uses AI to turn it into actionable insight so your infrastructure projects move forward with confidence.
Designed for organisations delivering
Major infrastructure projects are delayed or derailed by local opposition — not because people don't care about net zero, but because they don't feel heard.
Planning objections and protests push timelines back by months or years, inflating budgets and eroding stakeholder confidence.
Traditional consultations capture only the loudest voices. The nuanced views of the wider community stay invisible.
When residents feel talked at — not listened to — mistrust builds, making every future engagement harder.
Listen is a community intelligence platform that captures, analyses, and acts on local sentiment — so you can engage with empathy and move projects forward.
Capture local sentiment from news outlets, social media, community events, voice notes and surveys — all in one place.
AI analyses tone, confidence and emotion to reveal what the community really feels — beyond what they explicitly say.
Dashboards and tailored recommendations guide your engagement strategy and planning decisions with data-driven clarity.
Create a major work, define the location area, set project phases, and choose which feedback channels to enable — surveys, voice notes, text feedback, or all three.
Publish a public-facing page with project details, FAQs, maps and timelines. Residents engage through whichever channels suit them.
AI processes every response — detecting sentiment shifts, emotional patterns and emerging concerns in real time. News feeds bring in external community signals automatically.
Act on tailored recommendations. Address concerns before they escalate. Show the community their voice matters — and keep your project on track.
Reach consumers at every stage of a planned major work. Listen ensures all residents feel heard and involved — not just the loudest.
Raw comments and votes become structured data. Understand tone, confidence and emotion without reading thousands of responses.
By earning social consent early, you reduce objections, avoid costly re-consultations, and keep projects moving.
Communities remember how they were treated. Listen helps you build relationships that outlast any single project.
Map-based project boundaries let you understand sentiment geographically — see exactly which areas need more engagement.
Curated RSS feeds with smart filter rules surface relevant local news automatically — no manual searching required.
We're proud to work with organisations driving the energy transition across the UK.
Beautifully designed pages with project descriptions, interactive timelines, Google Maps, FAQs, and feedback channels — all published with one click.
Every piece of feedback — text, voice note, or survey response — is analysed for sentiment, emotion and key themes. Dashboards update in real time.
Surveys, voice notes, and text feedback — enable the channels that work for your community. Everything feeds into a unified analysis pipeline.
Start small or go all-in. Every plan includes core AI sentiment analysis.
For single projects and pilot programmes
For teams managing multiple projects
For large organisations and portfolios
Book a 30-minute demo and see how Listen can accelerate your next infrastructure project.
Made with ❤️ by
